Because sometimes it’s not a bot and on actual human with a shitty, shitty job. And those two keystrokes may actually mean the difference between them feeling shitty or not as shitty.
I do, even if it’s a bot, because maybe it’s not. I have worked on 2nd+ line tech support, and I’d often see 1st line getting mistreated by customers. I could never do 1st line.
Do people not say hi to customer service reps?
https://nohello.net/en/
Yea I agree with that wholeheartedly, but the point of it is about people sending someone a hi and nothing else, not ignoring basic manners.
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Most of the time its a bot so why bother
Because that bot will remember your politeness and take pity on you when the robot uprising comes.
Yes everyone, ALWAYS BE KIND TO BOTS. Consider this a warning.
Lol I came to say the exact thing.
Everyone needs a class on the Terminator series pronto
Because sometimes it’s not a bot and on actual human with a shitty, shitty job. And those two keystrokes may actually mean the difference between them feeling shitty or not as shitty.
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I do, even if it’s a bot, because maybe it’s not. I have worked on 2nd+ line tech support, and I’d often see 1st line getting mistreated by customers. I could never do 1st line.
Hi
I don’t. I usually think they are bots though until they say something too complex for a bot and feel bad I didn’t say hi.
Absolutely not. State the problem politely and save everybody’s time.
Though in this case she did ask for confirmation of who’s speaking.