• RunawayFixer@lemmy.world
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    14 hours ago

    Why ask the registrar to take down a subdomain of a website?

    Those subdomains are not managed or controlled by the registrar, so all the registrar can do is either take down the entire domain or ask their client to take down the subdomain. In this case they asked their client, who took down the subdomain, after which the registrar took down the domain anyhow :D

    For a single isolated offence, Brandshield’s first action should have been to report the copyright infringement to itch.io and ask for a takedown of that content, instead they went directly to the registrar and falsely claimed that itch.io was a fraud & phishing site. I suspect that they falsely claim that it’s about phishing and fraud, because otherwise registrars will not take down the site unless there is systematic copyright infringement (like a torrent site). And I suspect that brandshield goes directly to the registrar with their complaint, since that is easier to automate than finding the right contact info on a website.

    So my take is that: The registrar was in the wrong for taking down the domain after itch.io removed the problematic subdomain. Brandshield is scum. And Funko is in the wrong for using brandshield.

    No real need for further answers from itch.io, nothing new has come to light.

    Edit: while under the shower I realized that Brandshield’s posts do contain some kind of news: Brandshield does not deny having used fraud & phishing as reason for the takedown request, thereby confirming that they did. Before we just had itch.io’s retelling of the events, which might have been a misrepresentation by itch.io or due to a cock-up by the registrar, but because of the lack of denial by brandshield, we now have confirmation that it did happen like itch.io said.

    • JackbyDev@programming.dev
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      7 hours ago

      Those subdomains are not managed or controlled by the registrar

      I might be getting the terminology wrong, I’ve not had to work too closely with the specifics of subdomains in my career, lol. But you can definitely have blah.itch.io points to a different IP than itch.io and that’s done through DNS. So if they suspected blah.itch.io to be a phishing site imitating Funko’s site, it makes sense that they’d report it to the people controlling that.

      And yeah, it looks like Itch does use sub domains for user pages instead of URL paths. https://xk.itch.io/ So if some user’s page was trying to imitate Funk’s site then I could see this line of thought. I’d need to see the page that was supposedly imitating and what it was imitating to really make a judgement call though.

      • RunawayFixer@lemmy.world
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        5 hours ago

        If it had been phishing, then going to the registrar would have been the right call, because you want to take that down asap. But according to itch.io it wasn’t, instead it was a a real fansite that was linking to the real website of funko’s game (according to itch.io). Something which most media companies allow since it’s basically free publicity and goodwill, but if they did want it taken down for copyright reasons, then a DMCA takedown request send to itch.io would have been the correct first action.

        In the response statement by Brandshield, Brandshield does not deny having send a takedown request for phishing to the registrar (confirming that they did), nor do they dispute itch.io’s statement that it wasn’t a phishing site (confirming that they know that it wasn’t), instead they only speak about “infringement”.

        So now we know that Brandshield is knowingly making false accusations that have potentially serious consequences for their victims. And it’s not going to be the first time that they’ve done this, but even this high publicity case will probably not have any legal consequences for brandshield, so it looks like they will continue getting away with it. Unfortunately they’re not alone, it often seems like the entire DMCA industry is rotten.

        • JackbyDev@programming.dev
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          5 hours ago

          So now we know that Brandshield is knowingly making false accusations that have potentially serious consequences for their victims.

          They said their platform is “AI driven” which could very easily imply this was an automated process with no human making a decision. It’s still bad, but a different kind of bad than “knowingly” making a decision.

          • RunawayFixer@lemmy.world
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            5 hours ago

            You can’t create an automated machine, let it run loose without supervision and then claim to not be responsible for what the machine does.

            Maybe just maybe this was the very first instance of their ai malfunctioning (which I don’t believe for a second), in which case the correct response of Brandshield would have been to announce that they would temporarily suspend the activities of this particular program & promise to implement improvements so that it would not happen again. Brandshield has done neither of these, which tells me that it’s not the first time and also that Brandshield has no intention of preventing it from happening again in the future.

            • JackbyDev@programming.dev
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              34 minutes ago

              I’m not trying to exonerate them of any blame, I’m just saying “knowingly” implies a human looking at something and making a decision as opposed to a machine making a mistake.

      • dezmd@lemmy.world
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        6 hours ago

        Registrar is 1API.NET which uses Verisign.

        DNS is currently configured to cloudflare (maybe as a result of this fubar scenario?). blah.itch.io would be pointed in DNS not from the TLD registrar in this scenario.

        Contacting itch.io directly would be the first step long before going the registrar route as they obviously manage DNS on their end and not the registrar end.