The voice recognition system seems not to have recognised what customers were really ordering.

McDonald’s is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.

A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.

It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars’ worth of chicken nuggets.

  • the_doktorEnglish
    98·
    5 months ago

    “McDonalds removes AI drive-throughs after they realized AI is fucking stupid and shouldn’t be used by anyone”

    There, fixed. Now can we fucking kill AI and make it illegal to use already? Fuck this shit.