Lugh@futurology.todayM to Futurology@futurology.todayEnglish · 9 months agoSwedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers.www.euronews.comexternal-linkmessage-square19fedilinkarrow-up136arrow-down11
arrow-up135arrow-down1external-linkSwedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers.www.euronews.comLugh@futurology.todayM to Futurology@futurology.todayEnglish · 9 months agomessage-square19fedilink
minus-squareasdfasdfasdf@lemmy.worldlinkfedilinkEnglisharrow-up1·9 months agoNot this one. Both the chat not and their automated phone tree / bot would not put me in touch with any people, even after saying “representative” or pressing 0.
Not this one. Both the chat not and their automated phone tree / bot would not put me in touch with any people, even after saying “representative” or pressing 0.