NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.

Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • aelwero@lemmy.worldEnglish
    177·
    8 months ago

    LG effectively has said that their owners manual and a cardboard box have authority over the courts. Clearly, as the courts have nullified it, they fucking dont.

    All I see is a damned good reason to ban arbitration agreements outright. If you want to arbitrate a tort, you should be required to motion the court for it.

    • ArchAengelus@lemmy.dbzer0.comEnglish
      56·
      8 months ago

      I agree. I think arbitration should be limited to one-off cases, not class action lawsuits because you sell a faulty product.

      • punkideas@lemmy.worldEnglish
        25·
        8 months ago

        It shouldn’t be allowed for contracts of adhesion (take or leave it contracts for consumers). Mandatory binding arbitration should be limited to business to business negotiated contracts.

      • AA5B@lemmy.worldEnglish
        7·
        8 months ago

        Arbitration should be allowed any time, never mandatory. Among other things, this would help balance the overwhelming power of the corp since they would want to encourage arbitration treating you fairly there

    • badbytes@lemmy.worldEnglish
      2·
      8 months ago

      Yeah, by the time you even received the agreement, it’s already bought and usually delivered and or installed.