Waiting for 30 minutes to access the Web site of the Road Safety Authority, the Irish equivalent of the DMV. Too bad they don’t have physical offices where I could queue personally…

    • Chestnut@lemmy.world
      link
      fedilink
      English
      arrow-up
      90
      arrow-down
      1
      ·
      edit-2
      8 months ago

      I bet the constraint here isn’t what’s serving the website but either an external dependency that they don’t have control over so that can’t scale or a relational database that they didn’t have the budget or expertise to scale

      Edit: or just that humans have to actually look at it and you’re waiting to talk to one

      My local government does it all async to avoid that issue

      • PhobosAnomaly@feddit.uk
        link
        fedilink
        English
        arrow-up
        18
        arrow-down
        2
        ·
        8 months ago

        yeah yeah yeah but how can we get the rage about sensible and rational issues like that???

      • grue@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        arrow-down
        4
        ·
        8 months ago

        If it were the US, I’d guess the constraint was political meddling by somebody who wants everyone to hate the agency so they have an excuse to privatize it, but I don’t know if Ireland has that kind of problem.

    • dan@upvote.au
      link
      fedilink
      English
      arrow-up
      17
      ·
      8 months ago

      Nah I’m sure the Raspberry Pi sitting in a manager’s desk drawer is a totally sufficient server. His nephew that’s “good at the computers” even said so!