I leave my computer running for long stretches because it also acts as a plex server. I turned my monitor on last night to open steam, and the window didnā€™t render in; I didnā€™t think much of it, but before I could restart my PC, I got a ā€œmemory managementā€ BSOD. I turned off XMP, as well as taking out each RAM stick, but I continued to get BSODs. Either ā€œmemory managementā€ or ā€œcritical process errorā€. Some other things Iā€™ve attempted:

I canā€™t reset the PC; when I try, Iā€™m told ā€œthere was a problem resetting your PCā€.

I canā€™t use a system restore point; that also fails.

When I open the terminal and run

sfc /scannow

it finds and fixes corrupt system files every single time (Iā€™ve attempted 3 times now), but I still get a ā€œcritical process errorā€ BSOD.

I attempted running

DISM.exe /Online /Cleanup-image /Restorehealth

before ā€œsfcā€ but this got an error 87 and didnā€™t work.

When I turn on the PC, my lights for DRAM and VGA stay lit up for maybe 5-10 seconds, but turn off while Iā€™m in BIOS or the windows startup repair screen (and my monitor is plugged into the graphics card; my CPU canā€™t do display out).

Iā€™m at a bit of a loss here. My next guess would be to attempt to reinstall windows, but I donā€™t have another windows PC handy to create bootable media, so Iā€™m hoping I have a thumb drive laying around with an ISO on it, or Iā€™ll need to wait to get one from a friend.

Also, in the event that reinstalling windows is the fix, should I disconnect the drives holding my plex media beforehand? Wouldnā€™t want to risk them getting wiped

An update: I have a drive with installation media for Windows 10 laying around, but when I got to the point where it was installing files on my boot drive, partway through it said it didnā€™t have the required files and cancelled.

THE FIX: Turns out it was an issue with my RAM. I plugged in a thumb drive containing memtest, and after running the test received a ton of errors. Swapping in a new RAM kit seems to have totally resolved my issues. The PC boots up perfectly fine now

  • themoonisacheese@sh.itjust.works
    link
    fedilink
    arrow-up
    5
    Ā·
    2 months ago

    You should run memtest for 24 hours with all ram sticks in.

    It definitely looks like your ram is somehow faulty, have you tried resetting CMOS beyond just turning off XMP? It could also be your motherboardā€™s VRM overheating, but i donā€™t know how you would test that without a bunch of thermocouples.

    • DonnieDarkmode@lemm.eeOP
      link
      fedilink
      arrow-up
      2
      Ā·
      2 months ago

      I havenā€™t reset the CMOS yet; Iā€™ll give that a try. But I did try booting with a single stick inserted, swapping them out, and both attempts gave me a BSOD (the critical system error one). My CPU cooler has a tiny fan for the VRMs, and my case has excellent airflow, so I think that one is less likely

    • DonnieDarkmode@lemm.eeOP
      link
      fedilink
      arrow-up
      2
      Ā·
      2 months ago

      Running memtest, Iā€™m at over 400 errors before the first pass even completed. I take it thatā€™s probably a RAM issue?