I leave my computer running for long stretches because it also acts as a plex server. I turned my monitor on last night to open steam, and the window didnā€™t render in; I didnā€™t think much of it, but before I could restart my PC, I got a ā€œmemory managementā€ BSOD. I turned off XMP, as well as taking out each RAM stick, but I continued to get BSODs. Either ā€œmemory managementā€ or ā€œcritical process errorā€. Some other things Iā€™ve attempted:

I canā€™t reset the PC; when I try, Iā€™m told ā€œthere was a problem resetting your PCā€.

I canā€™t use a system restore point; that also fails.

When I open the terminal and run

sfc /scannow

it finds and fixes corrupt system files every single time (Iā€™ve attempted 3 times now), but I still get a ā€œcritical process errorā€ BSOD.

I attempted running

DISM.exe /Online /Cleanup-image /Restorehealth

before ā€œsfcā€ but this got an error 87 and didnā€™t work.

When I turn on the PC, my lights for DRAM and VGA stay lit up for maybe 5-10 seconds, but turn off while Iā€™m in BIOS or the windows startup repair screen (and my monitor is plugged into the graphics card; my CPU canā€™t do display out).

Iā€™m at a bit of a loss here. My next guess would be to attempt to reinstall windows, but I donā€™t have another windows PC handy to create bootable media, so Iā€™m hoping I have a thumb drive laying around with an ISO on it, or Iā€™ll need to wait to get one from a friend.

Also, in the event that reinstalling windows is the fix, should I disconnect the drives holding my plex media beforehand? Wouldnā€™t want to risk them getting wiped

An update: I have a drive with installation media for Windows 10 laying around, but when I got to the point where it was installing files on my boot drive, partway through it said it didnā€™t have the required files and cancelled.

THE FIX: Turns out it was an issue with my RAM. I plugged in a thumb drive containing memtest, and after running the test received a ton of errors. Swapping in a new RAM kit seems to have totally resolved my issues. The PC boots up perfectly fine now

  • comador @lemmy.world
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    2 months ago

    Most RAM have a lifetime warranty, so please take a picture of the errors and use that to rma (return) to the memory maker for a free replacement.

    In the meantime, consider buying new ram (unless you can wait 6 weeks for an rma return lol).