I feel like all of them are to some degree. We need to make it as easy and automated as possible on our side while offloading tasks to the customer in such a way that it takes a bunch of work on their part to go to a competitor so they might as well bend over and enjoy it.
I feel like all of them are to some degree. We need to make it as easy and automated as possible on our side while offloading tasks to the customer in such a way that it takes a bunch of work on their part to go to a competitor so they might as well bend over and enjoy it.