For those not in the loop, Spitz was the Helldiver’s Community Manager who was fired yesterday allegedly for telling players to leave negative reviews in response to the Sony PSN fiasco.
He did a bad job of parroting the company line by dismissing people’s feedback, then when he understood he did the right thing by getting complaints focused where they would have the most effect in the steam reviews.
Quickest redemption arc I’ve ever seen. Not sure doing one thing right is enough for me to get invested.
No, he had already been warned before for other community shit he had been doing and how he treated people, he was already on the rope, it’s crazy how people are making him a hero out of nowhere.
There also is not an expectation that he will continue to do better in the future based on past history not being that great and the fact that he was fired for doing the good thing. If he had been advocating for the players prior and then got fired for the one thing it would be different.
honestly, hitting someone in their pockets is the only way for a company to respond, and I doubt the reversal on their policy would have happened if the flood of negative reviews did not happen. it sucks this guy lost his job for telling us what we should all know as consumers by now.
For those not in the loop, Spitz was the Helldiver’s Community Manager who was fired yesterday allegedly for telling players to leave negative reviews in response to the Sony PSN fiasco.
He did a bad job of parroting the company line by dismissing people’s feedback, then when he understood he did the right thing by getting complaints focused where they would have the most effect in the steam reviews.
Quickest redemption arc I’ve ever seen. Not sure doing one thing right is enough for me to get invested.
To be fair, he was fired right after the one thing. Not very much of a chance to do more.
No, he had already been warned before for other community shit he had been doing and how he treated people, he was already on the rope, it’s crazy how people are making him a hero out of nowhere.
There also is not an expectation that he will continue to do better in the future based on past history not being that great and the fact that he was fired for doing the good thing. If he had been advocating for the players prior and then got fired for the one thing it would be different.
honestly, hitting someone in their pockets is the only way for a company to respond, and I doubt the reversal on their policy would have happened if the flood of negative reviews did not happen. it sucks this guy lost his job for telling us what we should all know as consumers by now.