It’s probably wishful thinking, but I could see this possibly curbing some of the entitlement people can get when using a tip-based service. And that makes for a better work environment.
Tipping is ingrained in our culture so much that people will still feel obligated to. The best way to stop it is to take the tip line off the receipt entirely.
The article doesn’t go into details (great journalism people, high-fives all around), but it sounds like they eliminated compulsory tipping where gratuity is added to the bills automatically. If customers really want to tip for exceptional service, I don’t think anyone will stop them.
Why eliminate tipping? Just pay everyone $30 and put up cards telling the customers tipping is completely optional.
It’s probably wishful thinking, but I could see this possibly curbing some of the entitlement people can get when using a tip-based service. And that makes for a better work environment.
Tipping is ingrained in our culture so much that people will still feel obligated to. The best way to stop it is to take the tip line off the receipt entirely.
The article doesn’t go into details (great journalism people, high-fives all around), but it sounds like they eliminated compulsory tipping where gratuity is added to the bills automatically. If customers really want to tip for exceptional service, I don’t think anyone will stop them.
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Tipping in cash is still an option though, isn’t it?