TechnologyEnglish · 5 months ago

Softbank plans to cancel out angry customer voices using AI

arstechnica.com

9

36

Softbank plans to cancel out angry customer voices using AI

arstechnica.com

TechnologyEnglish · 5 months ago

9

Real-time voice modification tech seeks to reduce stress in call center staff.

Real-time voice modification tech seeks to reduce stress in call center staff.

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jafffacakelemmy@fedia.io
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5 months ago
that’s true, but usually the bank’s policies/systems were not decided upon by the minimum-wage call handler who is being abused down the phone.

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