Picture was taken at Puzzle Coffee ~ Southern Cross.
Copied this over from a reddit post;
Per ACCC:
If there’s no way for a consumer to pay without paying a surcharge, the business must include the minimum surcharge payable in the displayed price for its products. This occurs when a business doesn’t accept cash and it applies a surcharge to all card payment types.
Yep, that violates “advertised price is bottom line price” laws. Report them.
The same ACCC page also says that the reserve bank estimates that debit surcharges are 1% max and that if a business wants to charge the same surcharge for debit and credit, it cannot exceed 1%. So I would absolutely be dobbing this shit into the ACCC.
If the workers are working on a holiday, they should be paid more. The business can afford that by charging more on those days. Makes sense to me. (Strictly in the scenario where the business is compensating their workers fairly from the profits. If they’re just making profit hand over fist they can get stuffed)
I hate credit card surcharges though. Nobody uses cash.
I am fully on board with the +15% on holidays, it’s a fair request given that a hospitality venues employees are usually around 30-40% of the revenue.
„And don’t forget to tip the cashier!”
American here. I’ve never seen a weekend or holiday surcharge. The credit card surcharge is irksome but I get the reasoning behind it. The other two are ridiculous and I would just walk out.
Not dealing with cash is actually the cheapskate option. They’re not staying back to count it, drive it to the bank, have the cashiers count change, risk of robbery and whatever effect that has on insurance premiums. If anything, cash should have a surcharge.
