Hi all. I’ve been having some problems keeping fedia.io running - at the moment, either the message workers or the php web server processes are dying after an hour or so and I have to restart everything. I have been working with the mbin team and installed some updates that we hoped would fix the problems, but no luck. I am going to work on a cron job to automatically restart things once an hour. The down side, is that you’ll likely see some error 500’s if you happen to hit it when the processes are restarting, but it should happen quickly and refreshing the page should make it work again.

    • tiredofsametab@fedia.io
      2·
      2 months ago

      This always fails for me: https://fedia.io/ecf/7236913?choice=1

      Normally, if I refresh a page once and immediately vote, it works. In this case, it has never worked.

      This happens periodically and it does not seem to be specific to any instance (I’ve seen across posts from several both in terms of the OP or the instance of the commenter).

      My gut says potentially issues with timezone somewhere and my offset (UTC+9) is potentially far enough out that it’s an issue. I have no evidence for that. Looking at the request and response in dev tools hasn’t yielded anything particularly useful so far as I can tell.

      • jerry@fedia.ioOPM
        4·
        2 months ago

        I moved fedia.io away from fastly. I have a nagging feeling it has something to do with fastly. Can you let me know if you continue to see this?

        • melroy@kbin.melroy.org
          2·
          2 months ago

          I found:

          [2024-09-12T20:42:54.414611+02:00] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\BadRequestHttpException: "Invalid CSRF token" at AbstractController.php line 39 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\BadRequestHttpException(code: 0): Invalid CSRF token at /var/www/kbin.melroy.org/html/src/Controller/AbstractController.php:39)
[stacktrace]
#0 /var/www/kbin.melroy.org/html/src/Controller/FavouriteController.php(24): App\\Controller\\AbstractController->validateCsrf()
#1 /var/www/kbin.melroy.org/html/vendor/symfony/http-kernel/HttpKernel.php(183): App\\Controller\\FavouriteController->__invoke()
#2 /var/www/kbin.melroy.org/html/vendor/symfony/http-kernel/HttpKernel.php(76): Symfony\\Component\\HttpKernel\\HttpKernel->handleRaw()
#3 /var/www/kbin.melroy.org/html/vendor/symfony/http-kernel/Kernel.php(182): Symfony\\Component\\HttpKernel\\HttpKernel->handle()
#4 /var/www/kbin.melroy.org/html/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php(35): Symfony\\Component\\HttpKernel\\Kernel->handle()
#5 /var/www/kbin.melroy.org/html/vendor/autoload_runtime.php(29): Symfony\\Component\\Runtime\\Runner\\Symfony\\HttpKernelRunner->run()
#6 /var/www/kbin.melroy.org/html/public/index.php(7): require_once('...')
#7 {main}
"} []

          And you found:

          {"message":"Uncaught PHP Exception Symfony\\Component\\HttpKernel\\Exception\\BadRequestHttpException: \"Invalid CSRF token\" at AbstractController.php line 39","context":{"exception":{"class":"Symfony\\Component\\HttpKernel\\Exception\\BadRequestHttpException","message":"Invalid CSRF token","code":0,"file":"/var/www/mbin/src/Controller/AbstractController.php:39"}},"level":400,"level_name":"ERROR","channel":"request","datetime":"2024-09-12T18:54:45.620576+00:00","extra":{}}
{"message":"Uncaught PHP Exception Symfony\\Component\\HttpKernel\\Exception\\BadRequestHttpException: \"Invalid CSRF token\" at AbstractController.php line 39","context":{"exception":{"class":"Symfony\\Component\\HttpKernel\\Exception\\BadRequestHttpException","message":"Invalid CSRF token","code":0,"file":"/var/www/mbin/src/Controller/AbstractController.php:39"}},"level":400,"level_name":"ERROR","channel":"request","datetime":"2024-09-12T18:54:45.803347+00:00","extra":{}}

          Not sure yet what the root-cause is. But it’s on our radar now.

          • tiredofsametab@fedia.io
            3·
            2 months ago

            Y’all are great. Feel free to ask if you need me to try anything. I haven’t touched PHP in years, but I am a software engineer, so feel free to be as technical as you’d like.

          • melroy@kbin.melroy.org
            2·
            2 months ago

            For now try Firefox or a fork: Floorp, LibreWolf, etc. I heard that works better… I know this isn’t the solution, but that is the best workaround atm.

            • jerry@fedia.ioOPM
              2·
              2 months ago

              Most interesting: the problem had only been happening on MS Edge on my laptop. I have been using safari on my phone without issue. Just a bit ago, i refreshed the page and now every time I revisit the site, I have to log back in, just like on Edge. It’s like the old session expired and the new ones aren’t sticking. I’ll try FF on my phone.

              Note: even in the time I started typing this reply to when I hit the “add comment” button, I got logged out

              • melroy@kbin.melroy.org
                1·
                2 months ago

                Note: even in the time I started typing this reply to when I hit the “add comment” button, I got logged out

                That is really bad indeed. And the only error you see on the server side is only “Invalid CSRF token”?

                • jerry@fedia.ioOPM
                  2·
                  2 months ago

                  ok - I just had it happen again while looking at logs. interestingly, there was NOT a CSRF log when that happened. There were a bunch of other errors, but enough that I could look through all of them and see that they were all related to activitypub issues - signaturevalidator and the like

                  • melroy@kbin.melroy.org
                    1·
                    2 months ago

                    I really hope it’s not a session issue with Valkey or something (I don’t think so…). We are now just going deep into this issue I think. Both sessions & csrf. Since I notice already some weird config issues with csrf forms

                • jerry@fedia.ioOPM
                  1·
                  2 months ago

                  I have so many errors in prod.log that it’s hard to tell for certain, but when I try to filter out those that are associated with failed federation events, that seems to be when I’m left with. I am trying again to see if I can confirm

            • tiredofsametab@fedia.io
              1·
              2 months ago

              Will do. This morning I have work to do outside.

              I will also note that there are three patterns when I post a comment that may or may not be related:

              • it just publishes when I hit the button
              • I hit the button, it thinks for a second, and then the button is intractable again. Pushing it again works so far in every case (i.e. it seems something goes wrong but no UI error. I haven’t had dev tools open to see what happens there. This feels like it took to long for me to reply in some cases, but not all).
              • I hit post and get moved to a new page which is just my post with a preview. I’m not sure if this is just how it works with certain sites or something or also related.
      • melroy@kbin.melroy.org
        2·
        2 months ago

        We need server error logs. So when such a problem happens. And you can fully replicate the issue. I hope you can test it with @[email protected] and see if there is some error log at the server side happening as well.

        That allows us (developers) to find hopefully the root-cause of this issue. If it’s still present.

    • tiredofsametab@fedia.io
      1·
      2 months ago

      It might only be with certain instances. I just noticed it wasn’t happening on a lemmy.world post I’d had open for a while. It could also have been something temporary. I’ll try to sport/report any patterns.