I’ve found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?
I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.
I got high and put in prompts to see what insane videos it would make. That was fun. I even made some YouTube videos from it. I also saw some cool & spooky short videos that are basically “liminal” since it’s such an inhuman construction.
But generally, no. It’s making the internet worse. And as a customer I definitely never want to deal with an AI instead of a human.
I think people were already making the internet worse. AI just helps them make it worse faster.
I mean, yeah, but that difference is quite crucial.
People have always wanted to be the top search result without putting effort in, because that brings in ad money.
But without putting effort in, their articles were generally short, had typoes, and there were relatively few such articles.
Now, LLMs allow these same people to pump out hundredfold as much gargage, consisting of lengthy articles in many languages. And because LLMs are specifically trained to produce texts that are human-like, it’s difficult for search engines to filter out these bad quality results.
100%. I don’t need help finding what’s on your website. I can find that myself. If I’m contacting customer support it’s because my problem needs another brain on it, from the inside. Someone who can think and take action to help me. Might require creativity or flexibility. AI has never helped me solve anything.