American Airlines is now limiting the ability of employees to kick passengers off flights, especially for non-safety issues.
American Airlines is now limiting the ability of employees to kick passengers off flights, especially for non-safety issues.
This is how you ensure your employees get abused by your customers
nah, this is to prevent power trip.
In the rare event that a resolution to a non-safety or non-security concern isn’t likely, and before any customer is asked to get off an aircraft, the captain should contact the company’s CRO.