Democrats have, again, learned nothing

  • Ben Hur Horse Race@lemm.ee
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    21 hours ago

    ive volunteered for texting campaigns. when you text STOP you believe it’s triggering some program and doing it automatically, but its not. the volunteer sees your response then clicks “mute” or “remove”, it depends on the campaign and the response.

    if you type “fuck off”, they will mute the conversation and you won’t get any more messages (until next campaign)

    • Pieisawesome@lemmy.world
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      4 hours ago

      That really isn’t how that is supposed to work… I’m surprised and shocked it is this way for campaigns.

      In all of my experience as an engineer, all SMS gateway apps will automatically remove the number when you text stop.

      The reason is because it’s rife for abuse should you let the organization handling the messaging handle stop themselves.

      IE, muting the conversation or making continuous messages to it will cause the sms gateway number’s reputation to fall which can affect their business

    • FuglyDuck@lemmy.world
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      13 hours ago

      Uhm.

      There absolutely are bots that respond to key words.

      But sometimes they just flag you as a live phone number.

      • Ben Hur Horse Race@lemm.ee
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        7 hours ago

        and you have seen this or worked with them? I have, and on our system it was 100% manual, no bots.

        Im not saying it doesnt exist, but have you seen this yourself or are you presuming it

        • FuglyDuck@lemmy.world
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          6 hours ago

          Yes. I’ve evaluated some of the bots for work, we didn’t use them, but that was more because it wasn’t quite what we wanted. (validating employees are at assigned- but frequently distributed- locations and responding to calls/messages.)

          you’re acting like this is shocking. It’s not. This is pretty oldschool, actually. Like the ability to bot out actions based on keywords in replies predates smartphones.

          • Ben Hur Horse Race@lemm.ee
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            5 hours ago

            im not sure where you got that im acting like it’s shocking… I actually always presumed that the STOP messages would trigger a process that would remove your number from a list automatically like you said.

            my post was how I was surprised that when I had volunteered in text banks for both the biden and harris campaigns, we’d receive STOP (quite often more colorful versions of that) and we’d manually remove them, or just hide the conversation without removing them depending on a few things.

            we were there to respond to people who responded though. the initial message would say something about how we would like to know if we can count on your vote, and people would write back asking about polling places or getting a lift to the polls as a disabled person, or did we know that the candidate was involved in ritual infanticide, etc.

    • Semi-Hemi-Lemmygod@lemmy.world
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      21 hours ago

      Yeah but I want to tell the person three or four levels up to fuck off, not some idealistic person who thinks these sort of things aren’t just an annoyance.

      • Ben Hur Horse Race@lemm.ee
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        5 hours ago

        idealistic smidealistic- I was just doing everything I could to try to keep trump from getting elected. I was suffering from no illusions.

    • gamermanh@lemmy.dbzer0.com
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      19 hours ago

      That’s amazingly bad management for such a campaign, wow

      The dispensary I worked at handled it automatically, the only human input needed was drafting the actual texts