I wonder how they define “active”. Assigned IMEI contacting the tower, or actual data usage? They have a “Backup Internet” plan, which makes me think it’s the former.
i don’t think they would do that, they’re the most profitable customers. my guess is they’re targeting…
people that just have them for their rv or cabin or something. don’t use 'em during the winter (i.e. now). these devices use excess tower capacity, are linked to a home service address that would use a specific one, and are only supposed to be used at that address.
people who are using the service, maybe even only ‘at home’, but are using ‘unsanctioned’ third-party hardware instead of the carrier’s.
Yeah, that would make sense that they’re targeting customers who are using the hardware or software in ways that they would rather it not be used. Because otherwise, if they weren’t using the service at all, then they aren’t pulling from the tower and therefore they aren’t hurting the capacity at all. So it wouldn’t make sense to kick them off.
I mean, it would suck to have it turned off if you were just using it as a backup and never actually needed to use it, but at the same time it is a good way for them to cover their ass when someone (or a bunch of someones) forget to turn it off and try to recoup the money they spent on something they didn’t use and inevitably sue T-Mobile which would cost them more just for the courts to tell that person that it’s their problem than it would for them to turn it off and back on.
It would probably be wise to send out notifications prior to though.
Fair enough, they could give like a 30 day and then a 15 day notice that they were going to disable it. That way you had plenty of time to know that it was going to happen unless you changed something.
I wonder how they define “active”. Assigned IMEI contacting the tower, or actual data usage? They have a “Backup Internet” plan, which makes me think it’s the former.
That would be my guess. Although why they would want to kick somebody off the network who was paying them monthly is beyond me.
i don’t think they would do that, they’re the most profitable customers. my guess is they’re targeting…
people that just have them for their rv or cabin or something. don’t use 'em during the winter (i.e. now). these devices use excess tower capacity, are linked to a home service address that would use a specific one, and are only supposed to be used at that address.
people who are using the service, maybe even only ‘at home’, but are using ‘unsanctioned’ third-party hardware instead of the carrier’s.
Yeah, that would make sense that they’re targeting customers who are using the hardware or software in ways that they would rather it not be used. Because otherwise, if they weren’t using the service at all, then they aren’t pulling from the tower and therefore they aren’t hurting the capacity at all. So it wouldn’t make sense to kick them off.
It honestly sounds like a good idea.
I mean, it would suck to have it turned off if you were just using it as a backup and never actually needed to use it, but at the same time it is a good way for them to cover their ass when someone (or a bunch of someones) forget to turn it off and try to recoup the money they spent on something they didn’t use and inevitably sue T-Mobile which would cost them more just for the courts to tell that person that it’s their problem than it would for them to turn it off and back on.
It would probably be wise to send out notifications prior to though.
Fair enough, they could give like a 30 day and then a 15 day notice that they were going to disable it. That way you had plenty of time to know that it was going to happen unless you changed something.