Especially in a terminal, it absolutely sounds like it to them.
A lot of users associate the terminal with “hacking” due to movies.
You haven’t worked directly with users in an IT setting and it shows. You greatly overestimate the average user’s technical abilities and ability to care.
I walked in on a user holding a power bar in one hand and the USB end of a mouse in the other while responding to a “mouse not working” ticket.
I’ve witnessed a user waving a wired desk phone around in the air to get better signal because they were complaining of poor call quality.
I visited a user who was panicking that their outlook messages were all getting deleted before their own eyes, not noticing that their monitor mounted on arms had fallen on their laptop’s delete key, holding it down.
I’ve seen how deep the rabbit hole of user inability goes. It’s not pretty.
Also don’t forget that most terminals paste on Ctrl + Shift + V by default, which is an extra hurdle they have to get over if they’re used to the standard paste shortcut. They won’t think to right-click to paste, and they’ll get frustrated and think the terminal is broken.
Oh sorry I forgot that copy and pasting something on a computer in 2024 is akin to surgery. Got it. Thanks for that insight.
Especially in a terminal, it absolutely sounds like it to them.
A lot of users associate the terminal with “hacking” due to movies.
You haven’t worked directly with users in an IT setting and it shows. You greatly overestimate the average user’s technical abilities and ability to care.
I walked in on a user holding a power bar in one hand and the USB end of a mouse in the other while responding to a “mouse not working” ticket.
I’ve witnessed a user waving a wired desk phone around in the air to get better signal because they were complaining of poor call quality.
I visited a user who was panicking that their outlook messages were all getting deleted before their own eyes, not noticing that their monitor mounted on arms had fallen on their laptop’s delete key, holding it down.
I’ve seen how deep the rabbit hole of user inability goes. It’s not pretty.
Also don’t forget that most terminals paste on Ctrl + Shift + V by default, which is an extra hurdle they have to get over if they’re used to the standard paste shortcut. They won’t think to right-click to paste, and they’ll get frustrated and think the terminal is broken.
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Give them an iPhone, be done.
If using a terminal scares you then don’t use Linux. Back to the walled garden.
Don’t be a gatekeeper, open computing is for everyone.
It’s not though. I’m not saying they can’t try to use it, but they’re looking for “free Windows” not “Linux”.