It’s all fucked, but if you read on you’ll see that it is possible that she was put in a position where she may have been required her not to pay attention to the kid - by that I mean her employer required her to use her cell… Which would distract her. For the whole bus ride? Definitely doesn’t sound like it…but caused her to have distractions, absolutely.

It’s mostly her fault, but don’t excuse management for her conflicting job duties. They should share the sentencing - everyone who has a say in the affected company policies. That’d fix the problem and future problems. We’ll probably stick it all on her as a person failure though.