cross-posted from: https://feddit.org/post/7188351

Well, fuck you, Cooler Master.

As soon as I turned my VPN off I was able to successfully send my RMA request.

  • adarza@lemmy.caEnglish
    6·
    3 days ago

    good luck. hopefully more than we had with them years ago. we got broken, falling apart product back–literally in pieces. despite being well-packaged and in an undamaged outer shipping box (iow. it shipped from them in that condition). and then ignored. never did get a single response back on our subsequent efforts to get service. it was (and will forever remain) the last cooler master product we purchased for ourselves or anyone else.

    • radau@lemmy.dbzer0.comEnglish
      5·
      3 days ago

      So many of these companies have turned into shells of what they once were it’s really sad. NZXT used to be phenomenal, I had a side window crack on a case back around 2010 and they sent a whole damn case for free.

    • Zorsith@lemmy.blahaj.zoneEnglish
      2·
      19 hours ago

      The only thing I like from them, they no longer make.

      HAF XB is such a cool little case, wish there was a newer variant tho. Something with less pointless ventilation (collects annoying amounts of dust) in weird places, maybe a bit taller so the power supply can sit on its side and take up less space (and the underside chambers a bit bigger).

      Edit; god damnit, i just realized im describing a rackmount server case (sort of?)

      • HakFoo@lemmy.sdf.org
        3·
        3 days ago

        I also loved my HAF XB, but it’s a little shallow when GPUs are over 30cm long. I recently switched back to a tower which fit under desk more easily, but is otherwise pretty mid.

        The Jonsbo N5 presses similar buttons, but I wish it had 5.25 bays and more USB ports, and maybe side grips. I suppose you could modify most of those things, but it feels like a waste to rip out all those hotswap cages.

        • Zorsith@lemmy.blahaj.zoneEnglish
          1·
          2 days ago

          I still have mine, i dont use it for gaming so GPU doesnt matter much; its a utility/home server box now. I slapped an optical drive in there, and plan on getting one of those IcyDock drive enclosures for the other 5.25 bay to load up with cheap SSDs for VMs and other things.