I don’t want my phone replaced. I like my phone the way it is. They don’t sell phones this small anymore and my small hands need it. Also it’s fucking garbage that the standard is to get a new phone every 2 years. It’s incredibly wasteful especially when you consider that people don’t just trash their computers after 2 years. My 4A is only 4 years old and going strong! Here’s to hopefully a few more years!
I would say the same about cars, washing machines or anything else. If a manufacturer rolls out an update that breaks something to the degree Google has done, they should be forced to replace it with a like for like or newest equivalent model.
The issue here is that there isn’t one. If someone rolled out an update to a dishwasher that broke it and they offered to replace it with something that is not the same size, you would be pretty unhappy with how it fits in your kitchen. If they replace my phone, it will be far too large for me. I accepted the battery swap for this reason. I’m hoping small phones will make a comeback, but I’m skeptical.
My girlfriend had this issue. They offered her a free battery replacement, a free $100 bucks on the Google store, or another 3rd option I can’t remember. We ended up taking the Google store options despite my feeling that they were sunsetting her phone just because it was old, and she picked up an 8A for 200 bucks less after everything.
Still really bothered by the whole incident. She was really stressed by the whole thing because she needs her phone for work and isn’t techy enough to not expect a phone to just…work. I would really like to know the reason for the incident.
They should be forced to replace all affected phones
I don’t want my phone replaced. I like my phone the way it is. They don’t sell phones this small anymore and my small hands need it. Also it’s fucking garbage that the standard is to get a new phone every 2 years. It’s incredibly wasteful especially when you consider that people don’t just trash their computers after 2 years. My 4A is only 4 years old and going strong! Here’s to hopefully a few more years!
I would say the same about cars, washing machines or anything else. If a manufacturer rolls out an update that breaks something to the degree Google has done, they should be forced to replace it with a like for like or newest equivalent model.
The issue here is that there isn’t one. If someone rolled out an update to a dishwasher that broke it and they offered to replace it with something that is not the same size, you would be pretty unhappy with how it fits in your kitchen. If they replace my phone, it will be far too large for me. I accepted the battery swap for this reason. I’m hoping small phones will make a comeback, but I’m skeptical.
My girlfriend had this issue. They offered her a free battery replacement, a free $100 bucks on the Google store, or another 3rd option I can’t remember. We ended up taking the Google store options despite my feeling that they were sunsetting her phone just because it was old, and she picked up an 8A for 200 bucks less after everything.
Still really bothered by the whole incident. She was really stressed by the whole thing because she needs her phone for work and isn’t techy enough to not expect a phone to just…work. I would really like to know the reason for the incident.
I think they are offering to replace the affected batteries.