• There are many risks associated with selling items on online marketplaces that individuals and organizations should be aware of when conducting business on these platforms.
• Many of the general recommendations related to the use of these platforms are tailored towards purchasing items; however, there are several threats to those selling items as well.
• Recent phishing campaigns targeting sellers on these marketplaces have leveraged the platforms’ direct messaging feature(s) to attempt to steal credit card details for sellers’ payout accounts.
• Shipment detail changes, pressure to conduct off-platform transactions, and attempted use of “friends and family” payment options are commonly encountered scam techniques, all of which seek to remove the seller protections usually afforded by these platforms.
• There are several steps that sellers can take to help protect themselves and their data from these threats. Being mindful of the common scams and threats targeting sellers can help sellers identify when they may be being targeted by malicious buyers while it is occurring so that they can take defensive actions to protect themselves.