The original post: /r/mullvadvpn by /u/TheRealItzLegit on 2025-03-07 14:19:52.

Whenever I turn my computer on, the globe icon (indicating there is no network connection) turns into the monitor with an ethernet cable icon, then it turns BACK into the globe icon after Mullvad starts.

When I stop Mullvad connecting hoping to regain my internet access, the app gets stuck on the green padlock with a red dot (a.k.a. connecting mode), and it won’t switch to the red padlock. Even after closing the app. I’ve tried Task Killing all the processes associated with Mullvad to no avail, and even Task Manager glitches by showing processes that CMD says aren’t open.

Anyone able to help? I have the latest version of Mullvad VPN for Windows 10 22H2, and I also have ZoneAlarm Extreme Security Nextgen as my Antivirus. Added exceptions for every single EXE file found in the Mullvad directory in Program Files

I have reason to believe it’s my AV because when I was subscribed to ProtonVPN, it had a habit of cutting off my internet access for certain apps and turning the whole ProtonVPN app into a white screen. However I’m open to your theories.