The Commerce Commission has filed criminal charges against meal delivery company HelloFresh New Zealand for alleged misleading behaviour.
The regulator claims the company misled customers in cold calls trying to get discontinued subscribers to sign up again.
The claim related to conduct between February 2022 and July 2023, when previous HelloFresh customers were offered vouchers without being told that accepting them would reactivate their subscription, the Commission said.
I enjoyed using them for a while due to a number of things, but now have stopped as my roommate and I trade off making meals for each other. Getting requests to join back in heavily misleading DO NOT BEND envelopes. Fortunately I don’t get anything like phone calls