I started using grocery self-checkouts during COVID, but I’ve kept using them because there’s rarely a line (and I’m a misanthrope). I’d probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

    • corsicanguppy@lemmy.ca
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      1 year ago

      It’s all good. The moment they demand my papers we go talk about it at the return counter anyway. They can double-secret-ban me if it’ll make them happy, but they can’t fire me as a customer if I’ve already quit.