Totally agree. The solution is a mix of factors. Customers should understand what they are getting into when they buy something. Part of that is general education level but also product information. Regulations are a last resort and a necessary evil. A good example is the fight against producers of farm machinery. Farmers tend to maintain their machines DIY but the manufacturers are producing machines that cannot be maintained except at great cost by the dealerships. This came to court in the form of a ‘right to repair’ campaign and who should turn up at the hearings? The undisputed champion and final boss of closed, proprietary systems, Apple.