I just realised I am eligible for Ptptn first class loan waiver but one of the requirements stated that the application must be submitted within 12 months from the convocation date. I got straight up rejected by the system. It is now 16 months from the convocation date. Damnnnnn, this waiver could mean so much to me.
Any advice on what could be done?
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Very seriously, this sounds like you have to show up at the office in person and plead your case. You better have all your scripts and a real good memang can win simpati as to why you missed the cut off date. (Will this work? Realllly depends on the discretion of the officer and/or their superior that day)
I think your best bet is like what Cendawanita said, go to their office.