I’m a performer, so I need my account for work and to book gigs. I’ve been locked out for almost a month due to a platform bug, and have tried and exhausted every possible avenue of support.

  • Telecaster615@lemmy.worldEnglish
    2·
    8 months ago

    I’ve had only 1 interaction with DeWalt so far on a defective battery that was still under warranty and was actually impressed.

    Used the contact form and exchanged 2 or 3 emails with service rep on a Saturday and had a new battery the following week