• ProfessorFlaw@lemmy.world
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    1 year ago

    In europe literally everybody uses whatsapp you wont be able to do anything without it (docotrs, food delivery, literally every person like friends and familly, corona test results, company customer support, the list goes on)

    • tad_lispy@lemm.ee
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      1 year ago

      That’s grossly exaggerated. I live in western Europe and never once used WhatsApp. There are very occasional frictions, like people being surprised I don’t have it. Then when I explain that it’s operated by Facebook, they are also surprised and sometimes are willing to quit themselves.

    • I am become Noodle@lemmy.dbzer0.com
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      1 year ago

      Friends and family, sure But in the UK nothing official is using WhatsApp. It’s all SMS or email. In which countries do companies use WhatsApp for customer support?