My dad was trying to get a grooming appointment for his cat something that should take all of 5 minutes over the phone, checking a calendar and penciling it it, but no gotta do it through a web portal then an app, and make sure you put in your credit card number!
ofc my dad got more and more angry as even I was messing around with this crap going over fields over and over because I put in the wrong number, ugh. Bring back simple shit please.
Apps fucking suck and it sucks that every service needs an app and that the more critical the service the worse the app works. Oh I need to download an app to check why my electricity is out and oh the app is incredibly cumbersome and poorly designed and oh after going through three screens and giving you my blood to login it just spits out a “try again later” error no matter what I do? Cool