I’m a casual eBay user. On rare occasions, I will sell household items when I no longer use them. Well, I went to sell my Nintendo Switch on eBay and found out my account has been restricted indefinitely selling. When I tried chat with the customer service agent, they provided a name of some entity that I don’t recognize in relation to my account for the reason for restriction, then refused to help me any further and simply disconnect. What kind of shity service is that? When I was provided an automated option to “appeal”, it didn’t work when i clicked on it. It didn’t do anything. Same with other options. They don’t have any other way to appeal on their website from what I can see. So caught off guard and annoyed.
PayPal did something very similar to me like a decade ago. Not even sure what the cause was as I only ever received like a $20 payment one time, but I am essentially locked out of using it for life now because any time I try to make an account it’s connected to the old one and instantly unusable. They’ve never even explained what it was restricted for in all this time with multiple attempts at asking customer service for help.