Retailers increasingly are using facial recognition software to patrol their stores for shoplifters and other unwanted customers. But the technology’s accuracy is highly dependent on technical factors — the cameras’ video quality, a store’s lighting, the size of its face database — and a mismatch can lead to dangerous results.
That shit was wild. It went on for so long and impacted so many people. At that point I have to think people were intentionally ignoring it. It ruined so many lives just to say “haha sorry, was a software glitch” when they could have investigated it at any point and definitely should have with the strange uptick in “embezzlement”.
It was investigated. They opened an internal investigation and when it became obvious the investigator was going to blow it open, they cancelled the investigation 2 days before the report was going to come out.
Seriously, it’s really looking like the entire board over several years should face jail time.