I recently contacted Onn to get the source code for the Onn 4k TV box. We will see how long it takes me to get the code. The last contact I received was the support person telling me that the device is out of support even though it was released less than a year ago.
I already contacted the FSF and SFC so we’ll see where we go from here. What experiences have you had with getting GPL source code?
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I’ve had shitty luck, personally, but the SFC recently had a minor legal win against Vizio for not releasing GPL code.
I’d also recommend contacting the Better Business Bureau about this. You are more likely to get a response from Onn if the BBB is involved.
Contacting the BBB is not a bad idea