• PlasticExistence@lemmy.world
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    4 months ago

    I’ve been aware of this holiday for twenty or so years. It’s basically impossible to get a refund for an unused Windows license from any of the PC manufacturers.

    Front-line employees just aren’t equipped to deal with such a request, then when you finally talk to someone who might have the authority to issue that refund - they won’t want to. You’ll almost have to talk to their legal department to get a refund.

    I’ve even tried getting them to leave the OS uninstalled so I wouldn’t need a refund. No dice there.

    Fortunately there are some decent PC sellers that won’t force a license on you, and some that come with a Linux distribution by default. I was very happy with both my System76 laptop as well as my Dell XPS.

    • Tom MarreroOP
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      4 months ago

      Good to read that you opted for a System76 laptop. Microsoft licenses have so many restrictions, it’s no joke. But most people, unfortunately don’t care. They just use Windows because it’s what everyone else is using.

      Then, the mindset that if Windows fails at something miserably, they still find an excuse to continue utilizing it. Yet, if Linux can’t deliver because of the lack of driver support (which is the hardware manufacturer’s fault), Linux is dismissed as not useful.