SwizzleStick

  • 1 Post
  • 146 Comments
Joined 4 months ago
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Cake day: November 2nd, 2024

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  • As bad as they are in that way (and many others), I can only consider Dell or Lenovo for mainstream laptops. They are the only manufacturers, to my knowledge, that make service manuals readily available or at least easy to obtain.

    If it’s not a terminal or expensive fault, I’d just rather fix it myself than deal with customer support anyway - even in warranty.

    Where I am, it is the retailers problem to solve up to 2 years from purchase. This covers the terminal cases.

    For desktops I’ll just build myself, and make a point to offer builds to friends & family in the market.

    a customer support line that wasn’t outsourced to the other side of the planet

    Onshore support is indeed a bloody rarity these days.