- Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
- The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
- Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
Tell me you haven’t used Azure without telling me you haven’t used Azure.
Is Azure is fine. It is not amazing, it is not terrible, it is fine.
Our c-level team was super excited to announce we were migrating from AWS to Azure. “This is going to be so great for our infrastructure team!” The infrastructure team groaned. “But Azure is so much better!” Yeah, it’s fine. It’s all pros and cons. But migration sucks.
It’s like, we have sales people. We sell software. They know the software sales process. They know that sales is all pros, no cons. They know that the team that took them to dinner and golfing and gave them swag wouldn’t know an API from an APU. They know that migration is a major pain point. Why would they expect enthusiasm from the team that has to do it?
But they’re excited about it. It’s gonna be great.
That’s how we know we have.