“Are they using the scroll wheel/directly scrolling with the touchpad, or using the scroll bar?”
They were, of course, using the scroll bar. I am now somehow responsible for design choices made at the level of the browser, because browsers have decided that the scroll bar should be nigh impossible to use. Yippee.
This. Holy shit is it frustrating to click a pixel wide scroll bar that is on the edge between two monitors. It’s even worse when they disappear.
Not just scrollbars. Buttons, input fields, etc.
Dammit I sometimes have to search for elements I can interact with. Back in the day it was self explaining.
I recently had a complaint with a website:
“Users are having trouble scrolling!”
My response:
“Are they using the scroll wheel/directly scrolling with the touchpad, or using the scroll bar?”
They were, of course, using the scroll bar. I am now somehow responsible for design choices made at the level of the browser, because browsers have decided that the scroll bar should be nigh impossible to use. Yippee.