No, but saying they deserve what they get removes all responsibility from Tesla to actually deliver on their promises at the point of sale. Basic functionality is inherently one of those.
Of course Cybertruck buyers should be expected to have to put up with some crap for being early adopters of such obvious bullshit, but that doesn’t mean they should have a truck that breaks down while driving away from the dealership.
The best way is to return said crap, get a refund, and then publicly complain about. That’s the main feedback loop. If the owners won’t do that then they don’t deserve a lot of sympathy.
The OP article is about forum posts where people are publicly complaining about it. I bet if you go into those you’ll find stories of abysmal customer service from Tesla, pushing repairs with ridiculously long wait times over refunds.
I’m sorry, were these people forced into buying this obviously dumb product?
No, but saying they deserve what they get removes all responsibility from Tesla to actually deliver on their promises at the point of sale. Basic functionality is inherently one of those.
Of course Cybertruck buyers should be expected to have to put up with some crap for being early adopters of such obvious bullshit, but that doesn’t mean they should have a truck that breaks down while driving away from the dealership.
(Lulz. This guy thinks that companies are held accountable for crappy products.)
They should be… But they just… Aren’t.
The best way is to return said crap, get a refund, and then publicly complain about. That’s the main feedback loop. If the owners won’t do that then they don’t deserve a lot of sympathy.
The OP article is about forum posts where people are publicly complaining about it. I bet if you go into those you’ll find stories of abysmal customer service from Tesla, pushing repairs with ridiculously long wait times over refunds.
I don’t know what you expect from a vehicle that had the developers literally come out and say “yeah we didn’t crash test it and have no plans to”