• SkyezOpen@lemmy.world
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      7 months ago

      Valve support has historically been pretty awesome. They even replaced an index controller nearly a year out of warranty. Granted their controllers have a shit switch and they break after a few hundred hours, but good on support for being bros.

          • GregorGizeh
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            7 months ago

            Not gonna defend corporations here, but valve isnt public. They are privately owned by the bosses and employees, valve has one of the lowest turnover rates in the industry. It is quite difficult to get a job there for that reason. So they are actually quite beholden to their workers.

            • catloaf@lemm.ee
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              7 months ago

              I don’t think Valve is employee-owned. Apparently Gabe owns a majority, but the remainder is not known to the public.

              • GregorGizeh
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                7 months ago

                Yeah I guess I was a bit imprecise, it is of course a private company not a worker cooperative or something. But I do recall (from reading about it some years back) that the employees are so fiercely loyal because they are extremely well compensated, have a lot of say within the company, and iirc they also get shares in the company after some time, meaning they also get part of the profits.

            • lad@programming.dev
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              7 months ago

              At least until the leader gets corrupted by the power if there is enough of it. Then they become not so benevolent

              • Kecessa@sh.itjust.works
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                7 months ago

                Hence the use of the word “can” and not “are”

                Valve wouldn’t exist at it is if it was public and might not exist as it is if it wasn’t for Newell (and I say that as a person that’s very critical of Valve, they’re still very far from how bad they could be considering their position)

                • lad@programming.dev
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                  7 months ago

                  I see, that’s valid then, and I agree that Valve isn’t some godsend charity, it just happens to work better than the rest for us buyers

        • Phegan@lemmy.world
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          7 months ago

          Gaben has ensures that he has 51% of the company so he can veto anything including a leadership change. He would need to sell or die.