Real-time voice modification tech seeks to reduce stress in call center staff.

Real-time voice modification tech seeks to reduce stress in call center staff.

  • nocturne@sopuli.xyzEnglish
    27·
    9 days ago

    I bet if the bank did not do shit things to its customers it would not have need for this.

    • jafffacakelemmy@fedia.io
      5·
      8 days ago

      that’s true, but usually the bank’s policies/systems were not decided upon by the minimum-wage call handler who is being abused down the phone.