• Ep1cFac3pa1m@lemmy.world
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    3 months ago

    Had that experience with Comcast about 2 weeks ago. Took 15 minutes and three attempts to get to a representative. The chat bot couldn’t figure out what I meant when I said I needed my cable buried again. On a side note it’s been 2 weeks and they still haven’t sent anyone out to bury it again 🤦‍♂️

    • Jolteon
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      3 months ago

      They’re too busy charging people for going over the monthly cap.