• Delta_V@lemmy.world
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    27 days ago

    And in cases like that, its appropriate to text first to agree upon a time for that phone call.

    • dubious@lemmy.world
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      27 days ago

      between work colleagues, sure, but if it’s a government office or just a business, there’s no way i’m going through all the channels online. i’ve had many cases where a bureaucracy would have crushed my request, but because i got through to a living being, the matter was cleared up in minutes.