I haven’t received a notification from Thunder in a few weeks. I double-checked the settings to make sure “Enable Inbox Notifications” is enabled, and it is.

Anyone else have issues with notifications recently?

  • shortwavesurfer
    1·
    3 months ago

    Go into the thunder settings and disable notifications and then turn them back on again. I’ve found this often helps. I know it breaks, especially if you have multiple accounts. When you switch between them, notifications will break until you do that

    • threelonmusketeers@sh.itjust.worksOP
      1·
      3 months ago

      Go into the thunder settings and disable notifications and then turn them back on again.

      Thanks for the suggestion. I tried it and it doesn’t seem to have helped. I’m also only using a single account on Thunder.

      • shortwavesurfer
        1·
        3 months ago

        Do keep in mind that it does only check every, I want to say 15 minutes. And just to make sure it was the thunder settings you went into right, settings and then general and then inbox notifications?

        • threelonmusketeers@sh.itjust.worksOP
          1·
          3 months ago

          it does only check every, I want to say 15 minutes

          Good to keep in mind, but that wouldn’t explain why I haven’t received any notifications in the past few weeks.

          just to make sure it was the thunder settings you went into right, settings and then general and then inbox notifications?

          Yup, tapped the gear -> General -> Scroll down to Notifications -> Enable Inbox Notifications.

          I tried sending the test notifications, and they worked fine. No other notifications though.

          • shortwavesurfer
            2·
            3 months ago

            Okay, I assume you turned it off and then turned it back on. So, my next thought would be maybe it is your system’s battery management that is somehow killing it. In which case, open thunder, then open the app’s witcher and then tap the thunder icon. Then tap app info and in the system settings there should be something for battery management. It will say that it is optimized for battery usage and you want to make it not optimized.

            • threelonmusketeers@sh.itjust.worksOP
              1·
              3 months ago

              I assume you turned it off and then turned it back on.

              Yup, done.

              then open the app’s witcher and then tap the thunder

              There was a huge noise and I turned into a newt, but I got better.

              in the system settings there should be something for battery management. It will say that it is optimized for battery usage and you want to make it not optimized.

              Found it:

              It was set to “optimized”, so I’ve switched it to “unrestricted”. It’s been about a day, and I am yet to receive a single Thunder notification.

              • shortwavesurfer
                2·
                3 months ago

                Okay, that’s weird. I honestly have no idea what’s causing that then. I’m sorry I couldn’t help more.

                  • darklightxi@lemmy.worldM
                    1·
                    3 months ago

                    Hey! Thanks for reporting this and sorry for the delay in response.

                    Unfortunately, its quite difficult to implement local-only notifications because of how restricitve Android is with regards to background tasks. The notifications feature is heavily dependent on the specific OS version that you have (different manufacturers do different things to help with power saving, but as a result, breaks/restricts background tasks from running)

                    The only thing I can suggest is to turn off battery optimizations for Thunder. After that, disable and re-enable notifications in the settings. If you go to Settings -> Debug, you should also see an option to test out notifications to see if Thunder can trigger them.

                    If none of that works, please let me know (ideally on Matrix) and I can help troubleshoot further!