• tankplanker@lemmy.world
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    1 hour ago

    Hozelock adjustable long spray lance, absolutely unfit for purpose, disposable garbage that broke after 3 months.

    Last refund was a nightmare as it was a purchase from Amazon and outside their 30 day window, so initially they did not want to accept the return and directed me to the manufacturer. Hozelock just refused to engage, and directed me back to Amazon, endless loop. After going round this loop I then complaining to Amazon for a solid 10 minutes and they eventually agreed to pay for pick up of the item then refund when it was picked up.

    Replaced it with a more expensive Dramm lance that every part is user replaceable with available spare parts, and much less plastic components.

  • flubba86@lemmy.world
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    2 hours ago

    Last week I bought one of those giant vacuum insulated travel mugs (not a Stanley) from a discount variety store, along with a bunch of other things. After I paid, the cashier asked “do you want the receipt?”, I normally say no, but this time for some reason I said yes. After I left the store, my kids needed to use the restroom, so while they went I sat down on the bench and absently looked through the receipt in my hand. I immediately noticed I got charged twice for the mug. The cashier must’ve double scanned it. I went back to the store, showed a manager my receipt, and they refunded me the difference.

    That was technically my last refund, but the last product I actually returned was a set of tws (true-wireless-stereo) IEMs (fancy earbuds). They were a brand new model just released with great reviews, I bought them from Amazon, received them, and used them about a week. During that week I noticed every time they were in my ears, my ear canals got super irritated and my ears felt warm. And whenever I removed them the insides of my ears would be crazy itchy for hours afterwards. It got to a point after a week of use that my ear canals would swell and close up about 15 minutes after I put the earbuds in my ears. Didn’t take a rocket surgeon to work out I was allergic to whatever material that earphone was made of. I still had the box and all the packaging, submitted a return to Amazon with the comment “my ears are allergic to those earphones” and they accepted it no problems, I got a full refund.

  • Roflmasterbigpimp@lemmy.world
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    7 hours ago

    -Be me

    -buy Vape for Weed

    -can’t turn it on

    -bruh.jpg

    -send it back

    -get new one

    -can’t turn it on

    -bruh.jpg

    -call customer service

    -turns out im just retarded

    • TheOakTree@lemm.ee
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      7 hours ago

      Ordered a pair of Moondrop Chu IEMs, mostly for the eartips that come with them. Pair was defective, so I contacted the seller and demonstrated that one ear doesn’t work. Got a full refund without return, ordered a new pair, and ended up with two sets of those eartips.

      I gave away the second pair equipped with generic eartips to a friend who recently broke his earbuds. I also snipped the dead earbud, heatshrunk the wires, and I use the single earbud for when I’m washing the dishes or doing the laundry. Very nice outcome for me!

  • RogueBanana
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    5 hours ago

    A heavy triply steel kadai. Well technically it was a small fucking piece of plastic cup which I had to fight with Amazon to get a refund for that shit.

  • OceanSoap@lemmy.ml
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    10 hours ago

    A salad.

    Was waiting for my flight out of LAX, so I grabbed a salad from the closest spot. $20, but whatever. Open it up and the ham smelled sour and all the iceberg lettuce was slimy.

    I’ve never asked for a refund on a salad before, but for 20-fucking-dollars it should have been chopped up and prepped that very day. Yuck.

  • Etterra@lemmy.world
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    7 hours ago

    I got some jeans on Amazon, and I’ve came with some clear goop on them and the opened plastic wraping. It seemed like some kind of machine grease to the touch, but I have no idea. Anyway I got the refund without issue at least.

  • GissaMittJobb@lemmy.ml
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    10 hours ago

    A pair of bicycle pedals. I regretted the purchase and returned them.

    For the last case of a non-return, I got a refund on a wristband for my Fitbit, which had broken after very little use.

  • moonleay@feddit.org
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    8 hours ago

    Asus Zephyrus g14 (2022).

    It started to randomly shut down. I sent it to Asus for repair 2 times, but they always claimed that they could not find the issue. After realising that Asus was not gonna help me, I sent it back to the seller for a refund, which took 3 Months, a lot of emails and a phonecall to actually get.

    In total between the repairs and refund I spent about 6 Months on this issue.

  • Akasazh@feddit.nl
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    8 hours ago

    A Denon soundbar, that had a mysterious HDMI conflict that couldn’t be fixed after multiple reparation attempts.

    It’s good that or most prominent webshop does reparations instead of automatic rebates, however I had to mail it back three times. And the second to last time they returned it saying it wasn’t broken.

    So when I mailed it up the last time they initially refused to refund, as ‘it hadn’t been repaired three times yet’.

    Luckily they found it impossible to fix the problem, hence I got my refund. I’m happy with my JBL that was 50 Euros cheaper.

  • dgmib@lemmy.world
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    8 hours ago

    It was a UPS I bought on Amazon.

    It arrived damaged in the box, almost certainly because the driver dropped it.

    My experience with Amazon customer service was umm… fun.

    1. click the request return button.

    This item is not returnable.

    1. call customer service

    Them: “This item is not returnable”

    Me “it arrived damaged”

    Them: “We’ll send you an email, reply to it with evidence of damage”

    1. reply to email sending pictures with close up of the damage

    Please send the email from the same address associated with the Amazon account

    1. resend reply from my other email

    The pictures you sent are in the wrong format please resend as jpeg or pdf

    1. convert the images and resend

    The pictures you sent do not show the entire product

    1. take new pictures from farther away

    Please send pictures that clearly show the damage

    😡

  • jxk@sh.itjust.works
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    9 hours ago

    An office chair. A piece was wrong making the thing unassemblable. Got the money back and bought a more expensive one from a much better shop. Happy about that because the expesive chair is much better than what the cheap one would have been.

  • HipsterTenZero@dormi.zone
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    12 hours ago

    A controller, because im a dingus who didnt bother to make sure it had the right connector for my phone (it didnt)

  • Tikiporch@lemmy.world
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    10 hours ago

    Lindsay Olives Ripe Pitted Snack 4 pack. They changed the packaging, which is fine, but the olives taste worse and have strange texture. I already tried Pearls and they didn’t pass muster from the get-go.