Woke up on Monday and my Pixel 6 Pro wasnt quite fitting in the case while i was checking news while having coffee on the morning. Pushed it in and it didnt seem to fit right. Took the case off to find it had turned itself into a spicy pillow and was splitting along the side. Was 1 month inside warranty, messaged support who told me it was wear and tear initially. I made it quite clear i wasnt accepting that and there wasnt even any way that internal adhesive failing would be wear and tear, never mind battery expansion. They agreed to replace it with a refurb as a goodwill gesture, how very nice of them. I upgraded the same day to a S23 Ultra and have sold the refurb to a reseller.
You must log in or register to comment.
I hate those condescending “goodwill gestures”
Condescending*
I guess that’s what I get for hitting submit without reading what I wrote. Thanks.
Edit: it happened twice more while I was trying to fix it.😂
Happens to us all.
Nice one
That’s one spicy pillow!
Let’s be honest, the Google Nexus was their peak and it’s been downhill since then.
The Nexus 5 was their peak.
The Nexus 6 created the term “phablet”, and then they had the 5X which was a great disappointment, and the updated phablet, the 6P.
Pretty much everything leading up to the 5 was better than what came before it, each release felt like movement in the right direction. Then we got the 5, and it was golden.
Then the 6 came out and everyone was confused, and the 5X/6P just made things worse…
Googles warranties are the worst. I bought a pixel 7a, and within 5 weeks it died. They would not fix it or return it because it was outside the 30 days, but they did have a year manufacturer warranty. However, when an authorized repair shop I took it in noticed a small little scratch where the case snapped on, they wouldn’t honor it. Don’t ever get a warranty from Google for anything, they’re awful.
My Google Pixel 5 broke less than thirty days after the warranty expired. The screen just turned off, there was nothing else wrong with the phone. No scratches, no water exposure, nothing. Google has turned into a crooked business
My new 6 pro was broken out of the box. Google support said not to worry about it because it was still under warranty so I could get a refurbished replacement for $60! I had to demand they escalate it all they would send me a new one.
full of shit. you can take it to a repair place partnered with Google and they’ll give you a new screen straight up. It was free, in and out.
Yeah, for a couple hundred bucks. There’s no reason for you to be so rude.
it was free, in and out ( I left my phone there for an hour )
Continue to tell me you’re propagating bullshit you know nothing about. $5 says you got scammed by some random phone repair place and they’re laughing about the idiot who paid them $200 for a free job.
It was the place Google referred me to, they’re under contract to work on Google phones. I didn’t pay them, I just switched phones. You’re a very rude and aggressive person, I can’t imagine that does you any favors in the real world.
USA?
Must be. This shit doesn’t fly in the EU with the 2 years of obligated warranty.
You also pay way more, plus your insane tax rate. As of this morning on the Goog store the Pixel 7Pro is $649.00 in the US, it’s £849.00 on the UK site which is equivalent to $1049.00 USD. Thats a deal???
I’m all for good warranties, but seriously, why dont yous guys realize the way business works? The companies never lose anything, the consumer pays for all those “free” benefits you think you’re getting. You’re 100% paying for them! Just like that “free” healthcare. Wake up man.
The UK isn’t even in the EU.
Pixel 7 Pro was discounted to like €600 for a long time on Dutch carriers.
The US also has taxes but those are not shown on the US site.
I don’t know what else to tell other than go live in an actual EU country for a while, especially with the weird tangent about healthcare.
Theres no “weird tangent” just the fallacy you guy have about the “free” stuff and benefits you have. And yes, I lived in the UK for a while, ya, when it was the EU, let’s not pretend much has changed in a few years. Still got no shortage of friends still there. I’m aware of how little difference the break made. Indisputable point is you pay for all the things you think you dont.
Yes
my phone screen broke on my pixel 6 after 5 months (to water damage of all things) and Google payed for it at the phone repair place i went to lol, with no questions. this is complete bullshit. make sure to research before blindly accepting random comments. (even this one, just do your research!)
It absolutely happened my guy. I still have the pixel 7a dead in a box or drawer somewhere.
You’re a weirdly aggressive Google Stan
I just call out bullshit when I see it, but please continue to cry shill about it.
So every negative experience of a product you love is bullshit? Get over yourself dude, Google isn’t going to notice your grovelling.
Consoom product
My brother brought 3 of these for his family & they have had nothing but issues with them. If they aren’t overheating, they are rebooting for no apparent reason.
Bought the budget version, pixel 6a. I have nothing but good experience with it. It is the best phone I’ve had, never again spending money on flag ship phones. This shit cost me about $250, and it feels, looks good and faster than my previous bloatware s10 - which cost me $1100 brand new, the battery and the camera was shit, had it for 3 years, couldn’t stand having it another year.
In a couple of years I’ll by a new low budget phone. You don’t need a flag ship phone trust me, if it’s not for the camera, but then I’d buy an iPhone.
Yeah the 6a seems to be the darling of the last few releases. Mine is pretty much perfect. No wireless charging is mildly annoying, but in the end, meh. It’s the right size, lasts long enough, and doesn’t give me problems
The a series phones honestly have the best reputation. Pretty sure the Pixel 4 had issues which the 4a series didn’t and the Pixel 5 was actually just a 4a 5G with top specs and flagship features
And the 7A is just a 7 but €50-100 cheaper so also respectable.
Touch wood. Never had a reboot with my 6pro
Countering their anecdote with another anecdote. Good one.
It’s very flawed. Don’t get me wrong. I’m not advocating for Google. Fuck em. But yeah considering I had OnePlus previously. It rebooted in sunlight. My pixel doesn’t.
Just to counter your anecdote, I had 3 different oneplus phones over about 7 years with zero issues. In fact, best phones I’ve ever owned - especially op8pro. I’d still be a OP user if they didn’t get rid of most useful feature for me - wireless charging. Now I’m suffering with pixel’s stupidly slow wireless charging after enjoying 30w charging on OP. Anyway, fuck Google.
Fuck Google and OnePlus.
I had the original. Now that. That was an innovative phone. I had one 5 8 and 9. They seem to get worse as time went on. Company got bloated and started looking to make money. Shame. Why us as humanity can’t have nice things. Move things don’t bring shareholders globs of unlimited money
Agreed. I paid way to much for 8 pro, but I really wanted the features and I was hooked by earlier phones. Fuck OP and fuck Google.
Agreed. I wanted the 8 but it just wasn’t up to standards. I had 8 for a bit but flipped it to get the pixel.
I actually recently got a 6 pro and installed graphene os on it and have been loving it. Wondering if the degoogled android is more stable
Graphene OS (is) degoogled Android.
Yes I know
Oh I would think so. I used to use lineage on OnePlus. I just don’t have the time to fiddle with software and with banking apps being blocked. It’s a no go
All of my pixel devices have been incredibly solid - I went from OG pixel XL, to a pixel 5 (eventually had some battery challenges, but that just meant I had to charge more frequently) and then to p6 pro, and it has been great.
I’m looking forward to the p8 pro.
The nexus was great. The pixel one was okay, I skipped the two and four. I really liked the 3 and 5. We had 2 & 3 of those respectively in the household. Both 6s were lemons. One spontaneously cracked from the inside, the other was just insanely crash prone traded it for a discount on the 7. So far I like the 7 but I think the 5 or nexus was my favorite not sure.
So you’re basically saying that Pixels are the Star Trek of phones, every other one is decent :P
The nexus 6P was amazing…for about 6 months. Then it bricked itself, and I was bounced between my provider, Google, and Huawei who all basically told me to get fucked, talk to someone else. Have avoided Google phones like the plague since then.
Google gave me a free pixel XL because they knew the 6p was a piece of shit. Additionally, I’m sure Huawei sent all my info to the CCP
Oh God, I have the exact same phone and now I’m hoping I don’t look up from sipping coffee to a ballooning backbone!
It was 23 months old, last month of warranty thankfully. Couple of weeks later and it would have been a total loss. I pretty much exclusively wireless charged during which i noticed it would sometimes get very warm. Ironically the primary method of charging being wireless was at least in part to prevent damage to the port with repeated cable insertion.
I recall hearing something about strain on one side of the battery increasing if you only recharge it wirelessly, but I’m not sure how correct that is. I’ve been hesitant to use a wireless charger for awhile because of that.
Have you found that phones in the past were getting clogged, scratched or mangled somehow from the cable insertion? I had a Samsung A50 lose its entire screen as it gradually turned purple over the course of 2 weeks. One morning the whole screen turned purple and then pixel death propagated like concentric circles in a lake while skipping rocks.
It was terrible. I lost my ability to log into my phone the usual way and ahve yet to recover the data on it. Got a Samsung S10 for a quick replacement which the screen broke on one drop… The Pixel has been great so far though. Hope you got a replacement. What are you using now?
Just seen too many devices get wear on the cable port from repeated insertion eventually leading to dry solder joints / poor connections, which obviously is eliminated by wireless. Especially as i tend to keep devices vertical on desk and bedside for seeing notifications, so upright chargers would be held in place by the cable port.
Pixel 6 Pro was not a fantastic phone, though battery issues like that are usually caused by overheating. Prolonged use of a phone in hot conditions will cause frequent overheating and rapid degrading of the batteries. Examples of this are putting them in car dashboards in the hot sun, or charging them in the sun.
I use it as my navigation on my motorcycle. It’s shut itself off multiple times on me when I’m in stop-and-go traffic and the air stops cooling it enough. I’ve also had it go into overheat mode trying to film my wife playing in a sports competition. At least the bluetooth more or less works finally.
It seems to be hit or miss. My wife and I have both had Nexus 6p, Pixel OG XL, Pixel 3a, and are currently using release day Pixel 6s. We haven’t had any issues with ours.
Dang my wife just gave up her pixel 2. It was lasting forever it actually still works fine just the battery doesn’t last very long. She’s got a pixel 7 now. The guy at Koodo had never even seen a pixel 2 lol.
Weird, this happend to my pixel 6 2 days ago! I bought a battery and some adhesive, and fixed it for £20
This just happened to my pixel 5, it was on so I shut it off, been too spooked to turn it on again
Yeah this phone is one of the worst I’ve had in a while outside the camera.
Seriously considering switching back to an iPhone or a one plus phone.
I think 3 pixels all with varying degrees of issues is enough for me. I won’t be giving Google any more chances for a few years.
Personally in that avoidance period w Samsung. Pixels were the best androids I’ve had, but each seemed to end up with some weird hardware glitch.
Apple and iOS has plenty of shortcomings, but it feels more consistent and reliable (though not as good as they once were)
That sux
I loved my Pixel 6 Pro. Really. It was so much better than the One Plus 8 Pro I had before and which I am currently write this on.
…because the Pixel started to flicker greenish with full power when the display was low. Really nice to get your retina burned out in bed like that.
It took me a week to even get a repair ticket open with them as it was sending me to the wrong country page and then back to the main page when correcting that…even the support agent couldn’t fix that initially.
Now we will wait and see if they repair it.
Samsung is known for their spicy pillows. You see that mrwhosetheboss video where he shows all the Samsungs he’s ever had puffed up, despite the numerous other phones subject to the same conditions not doing that.
