• Knightfox@lemmy.one
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    8 months ago

    From what I’ve heard the BBB is as much a BS organization as HP, companies can pay to have the complaints removed.

    • calypsopub@lemmy.world
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      8 months ago

      They are useless, as anyone who’s ever tried to get redress through them knows. Don’t trust their ratings.

    • Kumatomic@lemmy.dbzer0.com
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      8 months ago

      I’ve had good results using them, but the company you’re complaining against has to care about the rating they’re. I’ve even gotten Scamazon to replace valid reviews they removed. If the business isn’t a member and doesn’t care there’s nothing they can do but send a letter to be ignored. Not endorsing them, but just sharing my experience so far.