From the article: “About a decade ago, Tesla rigged the dashboard readouts in its electric cars to provide “rosy” projections of how far owners can drive before needing to recharge, a source told Reuters. The automaker last year became so inundated with driving-range complaints that it created a special team to cancel owners’ service appointments.”
Correct, and with better batteries or cheaper electricity, we can move forward. The current state of EVs is not useful for all people. Personally, I’m 5 years away from never needing a car again. In the meantime, I must commute.