• /home/pineapplelover@lemm.ee
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    1 year ago

    I’m a proton unlimited subscriber. Can’t recommend these guys enough. Customer support is always excellent, very capable guys no matter if you’re on Android or Arch Linux, these guys know their shit. They have a black Friday sale every year but for protonvpn, protonmail, simplelogin premium, 500gb storage. Everything e2ee, I mean, what can I say but they’re an amazing company.

    • RohanWillAnswer@discuss.tchncs.de
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      1 year ago

      I’ll second this one. I love Proton. It’s the only free service, other than the late Apollo, that I’ve ever decided to pay to upgrade just because I love it so much. It also happens to be well worth paying for imo.

      As with any service, unless you build and host it all yourself, you’re ultimately trusting some one else with your data. However, Proton are generally very transparent and, as you say, seem to really know their shit. For those reasons I choose to trust their services.

    • wtry@lemm.eeOP
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      1 year ago

      I hear a lot of criticism about them pretending to be private and not actually protecting user’s data

      • 1984@lemmy.today
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        1 year ago

        All companies located in the west are not private. They have to operate according to the local laws, and those laws allows governments and agencies to get the data they ask for.

        But depends on what you mean with private also. It’s private in a way that they don’t sell your data perhaps.

    • Nix@merv.news
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      1 year ago

      It really saddens me they changed their domain to proton.me it looks so wildly unprofessional and spammy while protonmail.com looked professional and even futuristic/scientific. Such a bizarre decision especially since everything else they do is so great

        • Nix@merv.news
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          1 year ago

          Yeah but if you go to protonmail.com it redirects you to proton.me and they also have the @proton.me domains be the default on sign up which means like 90% of users will be making proton.me email addresses

          Its a small issue but it really irks me because otherwise its a great service/company with really well designed apps and websites. I just feel they diminished their brand so much with this. What company ever uses a .me domain? Especially when they have a really nice .com

          Heres hoping the malaysian car (insurance?) company changes their name and decides to sell the proton.com domain to them lol

          • 1984@lemmy.today
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            1 year ago

            They are a lot cheaper. Maybe they didn’t want to pay for an expensive .com domain. The prices can be nuts, but usually only for short named ones.

            • wildbus8979@sh.itjust.works
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              1 year ago

              What? .com is generally around 10$/year and .me around 20$… In the grand scheme of things the cost of even the most expensive TLDs are inconsequential to a large operation like this.

              Now if you’re talking about buying back a domain from someone, sure. But that’s a one time thing, and proton surely could afford tens of thousands of dollars if they wanted to.

    • riesendulli@discuss.tchncs.de
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      1 year ago

      Tutanota deletes accounts for inactivity. You’d think using their official app wouldn’t cause account closure, but from own experience I can attest they don’t want free users ever. Your account will be blocked and you will have to create another one to pay them for the old adress. Fuck Tutanota

      • falseteefs@sh.itjust.works
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        1 year ago

        So does google granted it’s two years but they do have a policy regarding accounts not being used as do most services. your inability to read the terms of creating an account does not make them shit.

      • jet@hackertalks.com
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        1 year ago

        Having used a paid Tutanota account for several years I’ve had no issues with them whatsoever. They’ve been extremely professional.

        If your use case is you want to make a free account and then check on it in a couple years. Then your better off with an alternative.

      • bearfootbees@lemmy.ca
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        1 year ago

        I can second this. I found their account closure process very aggressive, to the point where I would have to remind myself to sign in to keep my account open. Also the fact that tutanota only send emails between tutanota accounts, of its external, you have to share a key with each user, possibly for each different email.

        End result is that my threat model is WAY below this, and their use model becomes a pain for me to use.

        Their product seems stellar, branding is clean, and I’ve heard their service is great. If I was a journalist in Russia, reporting on government injustice, it would be my second choice… After proton.

        Long Live proton!

  • TriStar@lemmyfly.org
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    1 year ago

    “Private” and “email” should really not appear in the same sentence. The email protocol was not designed with privacy in mind, so any company offering you a “private” email service is simply pandering to the privacy-conscious crowd. Yes, some may promise to store your messages with “zero access encryption” and end-to-end encrypt messages between users of the same service but unless you’re only messaging those users (not gonna happen) copies of all your messages will be hanging around on much less secure/private servers.

    Tutanota, Protonmail and Lavabit are currently the most known services promising private email (I have personally opted for Protonmail because it’s free and does not require invites) but you’re making a mistake if you want to use email for any sort of private or confidential communication. Use mail to create an account on with a service designed with privacy in mind, sure, but don’t try and twist email into something that it isn’t - you will regret it.

    My general philosophy with email is to use a service which would go out of business if it was found out that they’ve been giving 3rd parties access to your messages and even then don’t store anything sensitive on mail. The ones mentioned above will do fine for that.